Manufacturer-Direct Services,
From Specification to Handover

Technical guidance, bespoke design, on-site support and large project coordination. Everything you need from the manufacturer to get access solutions right first time.

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ISO 9001, ISO 14001, ISO 45001, Constructionline Gold, UKAS Accredited

Why Work Directly With the Manufacturer?

Our services give you direct access to the people who design, test and manufacture the product. From initial specification through to installation and handover, our technical, design and on-site teams work together so you get the right product, the right evidence and the right support at every stage. No layers, no guesswork — just practical help from the source.

Our Services

Four Ways We Support Your Project

Technical Support

Specification advice and compliance guidance through the full project lifecycle. Product selection, documentation, submittals and installation guidance — so the job passes first time.

  • Product selection aligned to Building Regulations
  • Fire, acoustic and airtightness specification support
  • Full documentation and submittals for approval
  • Installation guidance and method statements
  • Support through commissioning and handover
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Design Services

Bespoke access solutions designed around your project. When standard sizes and specifications don't fit, our in-house design team creates custom products built to your exact requirements.

  • Non-standard dimensions and configurations
  • Fire resistance up to 120 minutes, acoustic up to 48dB
  • Complex wall build-ups and substrate interfaces
  • Bespoke lead time: 4 working days
  • Full design review and compliance verification
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On-Site Technical Support

Manufacturer support on site when your team needs it. Trained technical personnel to brief installers, verify installations, resolve issues and provide documented records for sign-off.

  • Installation briefings and installer training
  • Opening and substrate checks before installation
  • Verification against the tested construction
  • On-site troubleshooting and resolution
  • Photo records and handover documentation
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Large Quote Support

Dedicated support for major projects and large schedules. Pricing, full compliance documentation and delivery coordination for large-scale requirements — with the speed major projects demand.

  • Fast turnaround on schedule pricing
  • Project pricing with quantity breaks
  • Full compliance documentation included
  • Value engineering options where applicable
  • Phased delivery coordinated to programme
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Why Rapid Access

What Sets Our Service Apart

UK Manufacturer

Everything manufactured in-house at our UK facility. Full control over design, materials and lead times.

Tested & Certified

Independently tested fire, acoustic and smoke performance. Full evidence for every product we supply.

One Point of Contact

Technical, design and on-site teams working together. No repeating the brief — we manage coordination internally.

Fast Lead Times

Standard products ex-stock. Bespoke orders manufactured and dispatched within 4 working days.

Download Our Architects Brochure

Performance data, standard sizes, bespoke capabilities, service details and certification information. The complete reference for specifying Rapid Access products.

Not Sure Which Service You Need?

Tell us about your project and we'll connect you to the right team. Whether it's a specification query, a bespoke requirement, on-site help or a large schedule — one call gets you started.

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Common Questions

Frequently Asked Questions

Our technical support, design service and documentation are provided as part of how we work. We'd rather invest time getting the specification and installation right than deal with problems later. Contact us to discuss the scope for your project.
Absolutely. Most projects use multiple services — technical support for specification, design services for bespoke requirements and on-site support during installation. Our teams coordinate internally so you don't have to repeat the brief.
We are the manufacturer and supply through trusted distribution partners. We'll connect you to the right distributor for your region and project. Our technical and design services remain available throughout regardless of the supply route.
We support projects of all sizes — from single bespoke panels on a refurbishment to multi-site programmes with thousands of units. Our services are used by architects, main contractors, M&E contractors, specifiers and facilities managers across residential, commercial and public sector projects.
Most enquiries receive an initial response the same working day. Documentation and quotations are typically returned within 1 to 3 working days depending on complexity. We'll confirm timelines as soon as we receive your request.
Yes. Early engagement helps avoid specification issues later. We provide NBS specification clauses, BIM objects for standard products, CAD details and performance data so you can specify with confidence before the project goes to tender.

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